LHRS is a ready-to use business system which allows operation of online hotels reservation service on your site. The system consists of Front Office (interactive users interface) and Back Office (system administrator interface).

The system is a result of 2 years research and development by Lithuanian tourism organization "Tourism Fund of Lithuania" and Loris development team. Built on 2 years experience, the system integrates both time-proved business model of operating such service and highly tuned to its users' needs (clients, hotels and system administrators) software environment.

1.       Main features:
1.1.    Complete easily transportable and customizable hotel portal and reservation system for any standard internet server.  
1.2.    Real time and non-real time reservations support.
1.3.    Open credit card payment interface for connectivity with internet credit card payment gateways.

1.4.    Front End features

1.4.1.        Directory-style navigation: Areas > Countries > Cities > Hotels > Hotel information, pricing and booking.
1.4.2.        Comprehensive hotel search ability on various parameters (city, room types, class, prices, services and so on).
1.4.3.        Comprehensive room search ability (availability, min. number of available rooms, city, prices, room types).
1.4.4.        Detailed hotel information: Hotel contact information (address, telephone, fax, email, and internet), Hotel class (stars), full description, extra services, full room and room pricing information, comments on hotel by registered system users, time-sensitive availability and pricing.
1.4.5.        Easy reservation forms for both real time (with immediate online payment and voucher receipt) and non-real time reservations (request is sent to a hotel and then confirmed or declined).
1.4.6.        Multi-currency support to convert room prices to other currencies.
1.4.7.        Ability to purchase additional hotel services (such as shuttle, extra bed in room and so on) within one reservation.
1.4.8.        Online payment processing (when registered with payment gateway, such as WorldPay.com) and immediate generation of vouchers (for both accommodation and additional hotel services).
1.4.9.        Automatic customer registration to the system on first reservation. Ability to log-in during next reservations with forms auto-completing.
1.4.10.    Customer log-in to the system using e-mail address and password. Ability to view all reservations and vouchers, view/modify personal profile and leave comments on hotels.

1.5.    Back end features:

1.5.1.        Full separation of functionality, design and language. Design is defined by a set of HTML templates that can be edited with any HTML editor. All text messages are separated into database table for easy editing and/or translation to another language. Separate templates for e-mail messages and vouchers.
1.5.2.        Flexible system configuration. Configuration file includes various variable system parameters, such as database login/password, currency settings, number of hotels per page on different pages and many other parameters.
1.5.3.        Web-based system administration:
1.5.3.1.  View reservations
1.5.3.1.1.         View all reservations
1.5.3.1.2.         Search reservations (by Reservation Nr., Hotel, Order date)
1.5.3.2.  Edit areas
1.5.3.3.  Edit countries
1.5.3.4.  Edit cities
1.5.3.5.  Edit hotels
1.5.3.5.1.         General hotel information
1.5.3.5.2.         Hotel picture
1.5.3.5.3.         Hotel categories
1.5.3.5.4.         Hotel services
1.5.3.5.5.         Hotel rooms & room prices
1.5.3.5.6.         Bookable services
1.5.3.5.7.         Discounts
1.5.3.6.  Edit price intervals
1.5.3.7.  Edit hotel categories
1.5.3.8.  Edit room types
1.5.3.9.  Edit service types
1.5.3.10.           Edit texts (any texts in the system)

2.         Typical reservation procedure:
2.1.    Visitor logs into the system (optional)
2.2.    Visitor selects a hotel using either search form or directory navigation.
2.3.    On selection of check-in/out dates, time-sensitive information on room availability and pricing as well as all available discounts are presented to visitor.
2.4.    If rooms are available for the period:
2.4.1.        Visitor is presented with a reservation form. If visitor has logged-in, the form is auto-completed with visitor’s profile information.
2.4.2.        Visitor is given a selection of additional bookable hotel services (such as shuttle, extra meal plans and so on).
2.4.3.        After confirming room/services selection, visitors is passed to real-time credit card payment page.
2.4.4.        On successful credit card payment, visitor is given vouchers for accommodation and all services that he/she has ordered.
2.4.5.        Visitor arrives at the hotel and presents reservation/service vouchers.
2.5.    If rooms are not available for the period:
2.5.1.        Visitor is presented with a reservation form. If visitor has logged-in, the form is auto-completed with visitor’s profile information.
2.5.2.        Visitor is given a selection of additional bookable hotel services (such as shuttle, extra meal plans and so on).
2.5.3.        After confirming room/services selection, e-mail requests with reservation details are sent to system administrator and/or hotel.
2.5.4.        System (hotel) administrator has a choice to immediately confirm/decline the reservation (by clicking a corresponding link in the email) or open internet form and send comments to the customer (such as alternative offer and so on).
2.5.5.        If reservation has been manually declined, the customer receives declination e-mail.
2.5.6.        If reservation has been manually confirmed, the customer receives confirmation e-mail with links to service and accommodation vouchers.
2.5.7.        Customer arrives at the hotel and presents reservation/vouchers.

3.       Technical requirements
3.1.    Any standard internet (virtual) server with the support of:
3.1.1.        MySQL 3.23+
3.1.2.        Perl 5+ with DBI and DBD::MySQL modules
3.1.3.        PHP 4+